AI Use Policy
Powerful Tools with a Person-Centered Focus
AI is an incredibly powerful tool. We know that perceptions of AI and its effects on society can lead to hesitation, questions, and fear. We share these feelings, and we share your concern. Simultaneously, AI opens up new possibilities in how we aggregate, access, manage, and store knowledge, creating new pathways for decision-makers to hear directly from people in a way that minimizes information overload.
We believe in using AI in a way that takes advantage of its potential within a maximally ethical framework. We are hard at work drafting an Ethical AI Use Policy (“AI Policy”) with input from AI ethics experts, our board, and our interviewees. Our current use, and our future AI Policy, will line up with the ethical use framework outlined in Civic AI’s 6-Pack of Care. In short, our use of AI will prioritize transparency, listening, human experience, and community benefit. We are committed to listening to the concerns of our users and interviewees, understanding the responsibility that comes with using such powerful tools, being transparent about how we use them, and ensuring that our product is designed and used with the goal of providing a benefit to the American public and the federal employees who serve them.
